Privacy Policy

I-Care Total Solutions website, www.i-care247.co.uk (the Site), and all personal information collected from users of this site, is owned solely by I-Care Total Solutions Ltd.

In this privacy policy statement references to “we”, “us”, “our”, “the Company”, are references to I-Care Total Solutions Ltd. We respect your privacy and we take it very seriously to ensure that your personal information is handled in a safe and responsible way.

Definition of Personal Data

Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data. In this case, it means personal data that you give to us via our website.

By providing your personal data, you agree that we can use your personal data following with this policy.

Ensure you understand this policy in its entire content and take the time to read it!

How do we collect information from you?

• When you make a booking;
• When you leave feedback/ a review;
• When you sign up to marketing e-mails;
• When you browse our website (see our Cookie Policy)

What type of information is collected from you?

We receive, collect and store any information you enter on our website when you make a booking. Such as:

• Your name
• Your address
• Your telephone number
• Your e-mail address
• Your billing information taken for deposits, or holding credit card information for use in the case of cancellations
• Any comments/ feedback you submit
• Marketing preferences

Why do we collect such personal information?

We collect your personal information for the following purposes:

• To provide and operate the services;
• To provide our users with ongoing customer assistance;
• To be able to have contact with our customers for following purposes – general /personalized service notices, reminders, promotional info;
• For invoicing purposes.

When you access our website:

There is “Device Information” about your computer hardware and software that is automatically collected by I-Care Total Solutions. This information can include:

• Device type (e.g. mobile, computer, laptop, tablet)
• Cookies
• Operating system
• IP address
• Browser information (e.g., type, language, and history)
• Access times
• Settings
• Referring website addresses
• Other data about your device to provide the services as otherwise described in this policy
• Location information (we may receive your generic location, such as city or neighbourhood)

Security of information:

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Personal information what we collect about our Customers we do not sell, distribute, or share with third parties.

We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your provided information secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data we hold.

Contact information:

If you have any questions about our privacy policy or how we use your personal information, please contact us using contact us form or by post I-Care247, Unit 6, Woodbourn Business Centre, Jessell Street, Sheffield, S9 3HY

Please note, we reserve the right to change this Privacy Policy with any changes being posted onto this page.